Businesses can have a single centralized
loyalty program for all their outlets. A
customer can earn points at one outlet
and redeem them at another outlet.

The customer is rewarded on the basis
of the amount of money spent. For
example – 1 point on every Rs 100
spent.

The customer can be rewarded on the basis of the number of visits. For example – The
customer could be given 5 points on the 5th visit, 10 points on the 10th visit, a coupon of Rs 100
on purchase of Rs 1000 on the 25th visit, etc. A business can design a loyalty program by
merging spent based and visit-based loyalty program.

A coupon is a one-time redeemable offer or a discount delivered to the customer digitally via
SMS, Email, etc.

A business can give incentives based on the bill amount. For example – On purchase of Rs
1500, Customers get 15 bonus points and on purchase of Rs 2500 a customer get 30 bonus
points.

A business can incentivize a customer on joining the loyalty program. For example – A
the customer gets a coupon of Rs 100 off on a purchase of Rs 2000 on the next visit.

A business can set up purchasing targets for customers over a period of time. On completion of
the target, the Customer is rewarded by the business. For example – A business has given a target
to purchase for Rs 10,000 in 15 days. On achieving the target customer gets 100 bonus
points or coupons worth Rs 500 or any random coupon.

A business can send transactional SMS to customers every time they
buy something with information about points earned, total bill, current
offers, coupons, etc.

A business can send promotional SMS to their customers to inform them about the latest
promotions and offers.

A Business can take feedback from the
customers coming to the outlet through
different channels like SMS, App or through
Tablets at point of Sale.

A business can set up a referral program to create Word of Mouth by rewarding handsomely to
existing customers on giving referrals. A business can set up a chain referral program as well
where benefits are passed on to multiple levels.

A business can offer a customer reward through a coupon which would be given to the
customer randomly out of the set of selected coupons.

Set up autopilot campaigns for the target audience without a hassle. For example – Send an
SMS to customers who have not visited the outlet for the last 30 days on every Sunday
automatically.

Get insightful reports on email about your loyalty program on Daily/
Weekly/ Monthly basis. For example – Total Customers,
Daily/Weekly/Monthly Footfall, Daily/Weekly/Monthly New customers,
Daily/Weekly/Monthly Returning Customers, Bad Feedbacks, Total
points given, redeemed, etc.

A business can segregate customers and give them a status based on the amount of money
they have spent. For example – A customer who has spent up to Rs 50,000 is a Bronze
customer, Rs 50,001-1,50,000 is a Silver and a customer who has spent above 1,50,000 is a
Gold customer.

A Business can use our advanced filters and segments to find out customers matching almost
any criteria or pattern.

Using our customer analytics tool business can
gain lot of insights about customers and their
behaviour. For example – Average money spent by
each customer on every visit, average time
between 2 visits of each customer, average
number of visits of a customer in a month, who are
the customers on the verge of getting lost, etc

Item-based analytics helps a business understand the item-based buying patterns of the
customer. For example – What percentage of customers buy Hair oil from you, who are the
customers who never buy Rice and Pulses from the business, etc.

A business can send detailed bills to the customer via SMS.

A business can offer memberships to the customer in which customers would get multiple
coupons. For example – Sell a membership for Rs 10,000 in which customer can buy for Rs
12,000 over a period of 1 year. Rs 1,000 each month.

A business can sell points to the customer on a prepaid basis. For example – Sell 10,500
points for Rs 11,000.

A business can send automated coupons to their customers on their special days like
birthdays and anniversaries.

Customers can track loyalty points, offers, coupons, etc through the application.

A business can access the dashboard from anywhere in the world at will to get all the
business insights on the go.